Successfully executing a business agile change or transformation initiative is a huge achievement for any organisation, but to truly embed business agility into its culture, the business needs to view that milestone as the end of the beginning, the starting point of a new journey based on the foundation of continuous improvement.
At this stage, the focus switches back to the organisation’s business leadership team as it must be their collective desire and responsibility to maintain the energy and enthusiasm which have been devoted to the initial change cycles towards the larger goals of true business agility. Improvements must progress to an advanced state until the culture of the organisation can be demonstrably said to have transformed. By this time, value is being delivered frequently through change, customers and business stakeholders are happy, and everyone in the organisation is motivated and energised.
“When the heat is on and the pressure to revert back to old habits escalates, everyone in the organisation will look to the leaders from the top of the business down to see how they respond. When leaders demonstrate that true change has occurred, and going backwards is not an option no matter the circumstances, the changes become galvanised into the organisation’s DNA, and the new way of working is likely to withstand similar challenges in the future.”
©Scaled Agile Inc.
Transformation is not automatic. It must be learned; it must be led.